shibu k Dbe

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Verified Reviewer

Worst customer service

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Changing the pack for which already subscribed . Blocking the needed channel for which subscription already done . Reason not justified by customer care
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Preferred solution: Fix the problem

User's recommendation: Never choose videocon d2h

YUG K Bqe

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Verified Reviewer

Why not working My connection . service very poor...

Why not working My connection . service very poor .all customers care no no response.bad service .poor quality poor service
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Sushmitha E

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Verified Reviewer

Now I am not using d2h network dish. But by...

Now I am not using d2h network dish. But by mistake I Recharged.. I want refund.. Payment done on dec1
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Uma Kannan

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Verified Reviewer

Worst customer care support

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Original review Aug 31, 2023

I am a new customer to Videocon d2h dated on 25th Aug 2023 and was told to opt for the 1 year Kadambam HD package. On August 26th, 2023, that package was changed to the Gujarat silver package for an unspecified reason.

I made several attempts to change my original offered package with the help of customer service, but the problem is unresolved, and the situation makes me frustrated. I was informed by the customer care person the package was locked & unable to change from their end. Also i was trying to reach Nodal Officer Veeraputhiran for Tamil Nadu several times , but it was no use.

He never picked up a call, and there was no response to my email as well. I don't know how to proceed and need your help to resolve my issue.

D2h Customer id 30317****

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Preferred solution: committed to original offer package and apology

User's recommendation: make sure there was no locking period for package

Anushka W Pvx

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Verified Reviewer

I have by mistakenly recharge to the number which...

I have by mistakenly recharge to the number which and i need the help of refund my money back i kindly request
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Ariston Zps

Recharge done on 15/10/2023 but not yet service...

Recharge done on 15/10/2023 but not yet service provided Sun direct HD Number =821******** Service is very poor
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Mayah Xou

Hello I have recharged but one channel also not...

Hello I have recharged but one channel also not coming and the language is Telugu plz solve the issue
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Rainbow Org

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Verified Reviewer

Worst network

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Not only their network but also their service is very worst.I don't know what they do or not, but they call 50 times a day and give trouble. Because of this reason I am thinking to change my dish. I have had enough of receiving calls from this company If I get even one more call, I will put a different dish. I will unsubscribe D2h.
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Preferred solution: From now on they should not make any offer or customer care calls to Me

User's recommendation: Don't give your phone number to this company

Cambrea Jxn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker New Delhi, National Capital Territory Of Delhi

Channels not working pls call immedalely

d2h - Channels not working pls call immedalely
d2h - Channels not working pls call immedalely - Image 2
d2h - Channels not working pls call immedalely - Image 3
I have recharged on 1 November through Paytm, order no.- 223********. All the channels in the pack are not working, not even sports channels, it is showing that they are not in the pack, error code-E152-4, I have tried refreshing the account but that didn't worked, I hope you will fix this issue as soon as possible. Contact me if you can- 767863****
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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Rohtak, Haryana

@Chahal_424

d2h - @Chahal_424
@chahal_424 Setting ke id ka password change kar ho happ ma Google yaar app bot bot think Bhai sahab Nddjalamavaba sjxzj aBdja jakas d sksn sa hxcjs ajsnsisna zcjia azjzja akzma Oans sjoddnd cisnzbajabshxixabzuzjs Hianashisba hcisbsxhxiabd xjsiancj da na sjxiccj. Jdn djccinsnzj I nsndxkxixkx ksksjsijsjsn nsnskamananaajsnsnzkcjnssjzjnwjaxianjxn jand. J sjxzj shind jind haryana India
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Mustaqeem K Ggs

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Verified Reviewer

Sir please help i am your oldest custome r but my...

Sir please help i am your oldest custome r but my complent are not solved ma i peaid 1000 rupes mustaqeem khan id no 30312**** rampur up
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Montell Zuo

Hi, We have recharged for 3months now getting msg...

Hi, We have recharged for 3months now getting msg that valid for 2 months only, Customer ID 2194****. Kindly do the needful
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Mahmood Itr

I am already wrong recharge I need refund l...

I am already wrong recharge I need refund l through net banking paid. now not activation my channel please support me Thanks
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Pradipkumar Parmar P

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Verified Buyer
|

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Verified Reviewer

Account not active

d2h - Account not active
Payment done but not any msg from my account.not any call for installation process. Not active my account in D2h application.
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Loss:
$1050

Preferred solution: Deliver product or service ordered

Lydian Bmp

Signal not available. No chanel active. Please...

Signal not available. No chanel active. Please help to get service smoothly. This problem is facing last so many days. Subscriptions have already been paid.
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Mohammed A Rhm

Poor service

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Poor service quality don't install the d2h further service executive was not doing properly work Pls don't login
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Loss:
$2300
Pros:
  • D2h box issue
Cons:
  • Charging

Preferred solution: Deliver product or service ordered

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